Terms & Conditions

Welcome to Kothari Royal Organic Foods & Essential Oils. By using this website, you agree to the conditions set out below. Please read them carefully before using the website.

1. Your Account

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for activities that occur under your account. Please ensure that the details you provide are correct and complete and update them when they change. Accounts are for personal purchases; business orders should be made through the appropriate business account.

2. Privacy

Personal information provided during use of the website will be treated confidentially and in accordance with the website's Privacy Notice and applicable laws.

3. Electronic Communication

When you visit the website or send emails to us, you communicate with us electronically. You consent to receive communications from us electronically, including by email, SMS, phone call or website notices.

4. Website Access

We aim to keep the website available and error-free, but uninterrupted access cannot be guaranteed. Access may occasionally be suspended or restricted for maintenance, repairs or updates.

5. Website Use & Conduct

You agree to use the website only for lawful purposes. You must not misuse the website, interfere with its operation, submit unlawful or infringing material, impersonate another person, or distribute spam, malware or harmful content.

6. Reviews & User Content

Content submitted by users must be lawful and must not infringe the rights or privacy of others. We reserve the right to remove content that violates these conditions.

7. Intellectual Property

Website text, graphics, logos, images, software and other content are owned by Kothari Royal Organic Foods & Essential Oils, its affiliates or content suppliers and are protected by applicable intellectual property laws. Reproduction or commercial use requires prior written permission.

8. Product Information, Pricing & Availability

We make reasonable efforts to keep product information, prices and availability accurate. Product availability and dispatch estimates may change; if an ordered product is unavailable, we will notify you.

9. Orders & Cancellation

Placing an order is an offer to purchase. An order confirmation acknowledges receipt of the order; acceptance takes place when the product is dispatched and dispatch confirmation is sent. An order may be cancelled without cost before dispatch confirmation.

10. Returns

Returns and refunds are governed by our Return & Refund Policy.

11. Limitation & Disclaimer

Use of the website and transactions are at your own risk. Website content and product information are provided on an as-available basis. To the extent permitted by law, we disclaim warranties not expressly stated and are not responsible for indirect or consequential losses.

12. Changes to These Conditions

We may update the website, policies and these conditions from time to time. The conditions in force at the time of your order will apply, subject to applicable law.

13. Governing Law & Jurisdiction

These conditions are governed by the laws of India. Courts at Pune, Maharashtra shall have jurisdiction.